Matmut

Awareness
TikTok
Social content
Social media management
Social media strategy
Bank & Insurance

To reach a younger audience, Matmut decided to break with convention by entrusting its TikTok account to our agency, with a unique concept: conveying safety messages through the eyes of older people. Thanks to a humorous, authentic and offbeat tone, the brand has succeeded in making insurance more accessible whilst blending naturally into TikTok culture.

90M
views
200k
interactions
+15k
followers

Matmut

Awareness
TikTok
Social content
Social media management
Social media strategy
Bank & Insurance

To reach a younger audience, Matmut decided to break with convention by entrusting its TikTok account to our agency, with a unique concept: conveying safety messages through the eyes of older people. Thanks to a humorous, authentic and offbeat tone, the brand has succeeded in making insurance more accessible whilst blending naturally into TikTok culture.

90M
views
200k
interactions
+15k
followers
90M
views
200k
interactions
+15k
followers
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The CHALLENGE

The challenge is to modernise Matmut’s image and also make insurance more accessible and appealing to younger generations, particularly on TikTok, a platform where insurers are rarely seen.

The aim was therefore to break down the clichés surrounding insurance, raise awareness of prevention without adopting an institutional tone, build a connection with audiences aged 18–24 and 25–49, and credibly align with TikTok’s cultural norms.

WHAT we've DONE

We devised a bold and distinctive creative approach by giving seniors a platform to speak directly to younger audiences.
“Young-at-heart” older characters share prevention advice with humour, authenticity and perspective.

The content follows a culture-first approach, prioritising entertainment and aligning with TikTok’s codes through a mix of humour, everyday moments and relatable insights.

“We firmly believe that humour and a personal touch help people understand our messages better. Thanks to our collaboration with The Source agency, we have succeeded in our aim of presenting insurance in a new light.”

Stéphanie Boutin
Head of Communications at the Matmut Group

“We firmly believe that humour and a personal touch help people understand our messages better. Thanks to our collaboration with The Source agency, we have succeeded in our aim of presenting insurance in a new light.”

Stéphanie Boutin
Head of Communications at the Matmut Group

“We firmly believe that humour and a personal touch help people understand our messages better. Thanks to our collaboration with The Source agency, we have succeeded in our aim of presenting insurance in a new light.”

Stéphanie Boutin
Head of Communications at the Matmut Group

“We firmly believe that humour and a personal touch help people understand our messages better. Thanks to our collaboration with The Source agency, we have succeeded in our aim of presenting insurance in a new light.”

Stéphanie Boutin
Head of Communications at the Matmut Group

“We firmly believe that humour and a personal touch help people understand our messages better. Thanks to our collaboration with The Source agency, we have succeeded in our aim of presenting insurance in a new light.”

Stéphanie Boutin
Head of Communications at the Matmut Group

“We firmly believe that humour and a personal touch help people understand our messages better. Thanks to our collaboration with The Source agency, we have succeeded in our aim of presenting insurance in a new light.”

Stéphanie Boutin
Head of Communications at the Matmut Group

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